Last Updated: June 22, 2026

This Privacy Policy applies specifically to the ShipEazy Order Import Extension available on the Google Chrome Web Store.

This Privacy Policy explains how ShipEazy collects, uses, stores, and protects information when you use the ShipEazy Order Import Extension (“the Extension”, “we”, “our”, or “us”).

1. Information We Collect

When you use the ShipEazy Order Import Extension, we may collect and process the following information.

Account Information

We may collect your ShipEazy account login information, including your registered phone number and authentication token. The authentication token is used solely to securely connect the Extension with ShipEazy services.

Order and Shopping Information

When you choose to import an order, the Extension may collect information displayed on supported shopping websites, including but not limited to:

• Order number

• Product name and description

• Product quantity

• Product price

• Order status

• Tracking number

• Courier or delivery information

• Product images

• Delivery address information required for parcel registration

The Extension only collects such information when you actively use the Extension to import order information or autofill a ShipEazy warehouse address.

Technical Information

We may collect limited technical information such as browser type, extension version, IP address, error logs, and diagnostic information for security, support, and service improvement purposes.

2. How We Use Information

We use the collected information to:

• Provide the ShipEazy Order Import service

• Import shopping orders into your ShipEazy account

• Autofill ShipEazy warehouse addresses on supported websites

• Create parcel and shipment records

• Provide customer support

• Improve and maintain the Extension

• Diagnose technical problems

• Protect system security

• Comply with legal obligations

3. Browser Permissions

The Extension requires certain browser permissions to operate properly, including access to supported shopping websites, browser tabs, scripting capabilities, and local browser storage.

These permissions are used solely to provide the Extension’s stated functions, including:

• Detecting supported shopping and order pages

• Importing order information

• Autofilling ShipEazy warehouse addresses

• Storing login status, user preferences, and temporary order data locally within the browser

The Extension only accesses order information and shipping details when the user explicitly requests an order import or address autofill action.

The Extension does not collect browsing history, passwords, payment card information, personal communications, or unrelated browsing activity.

4. Supported Shopping Websites

The Extension currently supports selected online marketplaces and shopping websites that are integrated with ShipEazy.

The list of supported websites may change from time to time as new marketplaces are added or existing integrations are updated.

The Extension only operates on supported websites required to provide order import and address autofill services.

5. Sharing of Information

We take your privacy seriously.

We do not disclose your personal information or order information to third parties without your consent, except where:

• Required by law or legal process

• Necessary to provide logistics, technical, or customer support services

• Necessary to protect the rights, property, or safety of ShipEazy, our users, or others

6. Storage and Security

Information transmitted between the Extension and ShipEazy servers is protected using reasonable and industry-standard security measures.

Certain information, such as login tokens, user preferences, and temporary order data, may be stored locally within your browser to support the operation of the Extension.

We take reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

7. User Consent

By installing or using the ShipEazy Order Import Extension, you agree to the collection and use of information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not install or use the Extension.

8. Data Deletion Request

You may request deletion of your ShipEazy account and associated personal information by contacting ShipEazy customer support.

Subject to applicable legal and operational requirements, we will process deletion requests within seven (7) working days.

Please note that once deleted, certain information may not be recoverable.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any significant changes may be communicated through the ShipEazy website, application, Extension, or other appropriate channels.

Continued use of the Extension after such changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, comments, concerns, or requests regarding this Privacy Policy, please contact us:

ShipEazy Customer Support
Email: cs@ShipEazy.com

We aim to respond within 24 hours.